Privacy Policy / Politica de Confidentialitate

🇬🇧 English

1. Who We Are

VARTOLOMEI BOGDAN-ANDREI PERSOANA FIZICA AUTORIZATA, trading as Astryx Media (CUI RO54248111, Trade Register F2026013731005), Strada Unirii, Nr. 54, Sat Muntenii de Sus, Judetul Vaslui, Romania, operates astryx-media.com and provides AI-powered digital advertising production services.

We are the data controller for all personal data collected through this website. Contact: contact@astryx-media.com | +40771267845

2. Data We Collect

• Identity data: name, company name, job title
• Contact data: email address, phone number, billing and shipping address
• Financial data: payment details processed by Shopify Payments/Stripe — we do not store card numbers
• Transaction data: services purchased, subscription tier, order history
• Technical data: IP address, browser type, device identifiers, cookies
• Usage data: pages visited, time on site, content interactions
• Communications data: messages sent via contact forms or email
• Marketing preferences: consent and opt-out records managed via Klaviyo

3. How We Collect Data

• Directly from you: when placing an order, filling a contact form, subscribing to our newsletter, or communicating with us
• Automatically: via cookies and analytics tools (Google Analytics 4, Shopify built-in analytics)
• From third parties: Shopify, Klaviyo, Google

4. Legal Bases and Purposes of Processing

• Processing and fulfilling orders — Art. 6(1)(b) GDPR — Performance of contract
• Managing your account — Art. 6(1)(b) GDPR — Performance of contract
• Order confirmations and service updates — Art. 6(1)(b) GDPR — Performance of contract
• Sending marketing emails via Klaviyo — Art. 6(1)(a) GDPR — Consent
• Analytics and website improvement (GA4) — Art. 6(1)(f) GDPR — Legitimate interest
• Fraud prevention and security — Art. 6(1)(f) GDPR — Legitimate interest
• Compliance with fiscal and legal obligations — Art. 6(1)(c) GDPR — Legal obligation

5. Who We Share Data With

• Shopify Inc. (Canada/EEA) — e-commerce platform, store hosting, order management
• Stripe / Shopify Payments (USA/EU) — payment processing
• Google LLC (USA) — Google Analytics 4
• Klaviyo Inc. (USA) — email marketing and automation

6. Data Retention

• Transaction and contract data — 10 years — Romanian fiscal law (Law 82/1991)
• Account data — Duration of account + 2 years after closure — Legitimate interest
• Marketing consent records (Klaviyo) — Until withdrawal of consent — Consent
• Analytics data (GA4) — 26 months — GA4 default setting
• Technical and server logs — 12 months — Security / legitimate interest

7. Your Rights Under GDPR

• Right of access: request a copy of the data we hold about you
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data (right to be forgotten)
• Right to restriction: request we limit processing in certain circumstances
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interest
• Right to withdraw consent: at any time for consent-based processing

To exercise any of these rights: contact@astryx-media.com
You may also lodge a complaint with: ANSPDCP — www.dataprotection.ro | +40.318.059.211

8. Security

We apply appropriate technical and organisational measures to protect your personal data. Payments are processed via Shopify Payments (PCI-DSS compliant). We do not store payment card details on our systems.

9. Cookies

We use cookies and similar technologies. Please refer to our Cookie Policy for full details.

10. Children's Data

Our services are intended exclusively for businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The Last updated date at the top reflects the most recent revision. Material changes will be communicated via email or a prominent notice on the website.

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🇷🇴 Română

1. Cine suntem

VARTOLOMEI BOGDAN-ANDREI PERSOANA FIZICA AUTORIZATA, cu denumirea comerciala Astryx Media (CUI RO54248111, Nr. RC F2026013731005), Strada Unirii, Nr. 54, Sat Muntenii de Sus, Judetul Vaslui, Romania, opereaza astryx-media.com si furnizeaza servicii de productie publicitara digitala bazate pe inteligenta artificiala.

Suntem operatorul datelor cu caracter personal colectate prin intermediul acestui website. Contact: contact@astryx-media.com | +40771267845

2. Date pe care le colectam

• Date de identificare: nume, denumire companie, functie
• Date de contact: adresa de email, numar de telefon, adresa de facturare si livrare
• Date financiare: detalii de plata procesate de Shopify Payments/Stripe — nu stocam numere de card
• Date tranzactionale: servicii achizitionate, plan de abonament, istoric comenzi
• Date tehnice: adresa IP, tip browser, identificatori dispozitiv, cookie-uri
• Date de utilizare: pagini vizitate, timp pe site, interactiuni cu continutul
• Date din comunicari: mesaje transmise prin formularul de contact sau email
• Preferinte marketing: consimtamant si inregistrari de dezabonare gestionate prin Klaviyo

3. Cum colectam datele

• Direct de la dvs.: la plasarea unei comenzi, completarea unui formular de contact, abonarea la newsletter sau comunicarea cu noi
• Automat: prin cookie-uri si instrumente de analiza (Google Analytics 4, analytics integrat Shopify)
• De la terti: Shopify, Klaviyo, Google

4. Temeiurile juridice si scopurile prelucrarii

• Procesarea si executarea comenzilor — Art. 6(1)(b) GDPR — Executarea contractului
• Gestionarea contului dvs. — Art. 6(1)(b) GDPR — Executarea contractului
• Confirmari comenzi si actualizari servicii — Art. 6(1)(b) GDPR — Executarea contractului
• Trimiterea de emailuri de marketing prin Klaviyo — Art. 6(1)(a) GDPR — Consimtamant
• Analytics si imbunatatire website (GA4) — Art. 6(1)(f) GDPR — Interes legitim
• Prevenirea fraudei si securitate — Art. 6(1)(f) GDPR — Interes legitim
• Respectarea obligatiilor fiscale si legale — Art. 6(1)(c) GDPR — Obligatie legala

5. Cu cine impartasim datele

• Shopify Inc. (Canada/SEE) — platforma e-commerce, hosting magazin si gestionare comenzi
• Stripe / Shopify Payments (SUA/UE) — procesare plati
• Google LLC (SUA) — Google Analytics 4
• Klaviyo Inc. (SUA) — email marketing si automatizare

6. Durata stocarii datelor

• Date tranzactionale si contractuale — 10 ani — Legea contabilitatii nr. 82/1991
• Date de cont — Durata + 2 ani dupa inchidere — Interes legitim
• Consimtamant marketing (Klaviyo) — Pana la retragerea consimtamantului — Consimtamant
• Date analytics (GA4) — 26 de luni — Setare implicita GA4
• Jurnale tehnice si de server — 12 luni — Securitate / interes legitim

7. Drepturile dvs. conform GDPR

• Dreptul de acces: solicitati o copie a datelor pe care le detinem despre dvs.
• Dreptul la rectificare: solicitati corectarea datelor inexacte
• Dreptul la stergere: solicitati stergerea datelor dvs. (dreptul de a fi uitat)
• Dreptul la restrictionarea prelucrarii: solicitati limitarea prelucrarii in anumite circumstante
• Dreptul la portabilitatea datelor: primiti datele dvs. intr-un format structurat, lizibil automat
• Dreptul de a va opune: obiectati fata de prelucrarea bazata pe interes legitim
• Dreptul de a retrage consimtamantul: oricand, pentru prelucrarea bazata pe consimtamant

Pentru exercitarea oricaruia dintre aceste drepturi: contact@astryx-media.com
Puteti depune o plangere la: ANSPDCP — www.dataprotection.ro | +40.318.059.211

8. Securitate

Aplicam masuri tehnice si organizatorice adecvate pentru a proteja datele dvs. Platile sunt procesate prin Shopify Payments (conform PCI-DSS). Nu stocam date de card pe sistemele noastre.

9. Cookie-uri

Utilizam cookie-uri si tehnologii similare. Consultati Politica noastra privind Cookie-urile pentru detalii complete.

10. Date ale minorilor

Serviciile noastre sunt destinate exclusiv companiilor si profesionistilor. Nu colectam intentionat date cu caracter personal de la persoane cu varsta sub 18 ani.

11. Modificari ale acestei politici

Putem actualiza periodic aceasta Politica de Confidentialitate. Data Ultima actualizare de la inceputul documentului reflecta cea mai recenta revizie. Modificarile esentiale vor fi comunicate prin email sau printr-o notificare pe website.